Privacy Policy

1. Introduction

Tour de Provence France is committed to protecting the privacy of users of its website tourdeprovencefrance.fr.
This privacy policy is intended to inform you transparently about how your personal data is collected, used, and protected.


2. Data Controller

The data controller is:

Tour de Provence France
Sole proprietorship – Daria Afanasyeva
Address: 123 Rue de la Lavande, 13200 Arles, France
Email: contact@tourdeprovencefrance.fr


3. Data Collected

We collect only the data strictly necessary for the purposes of our services, in particular when you:

  • Complete a contact or booking form
  • Subscribe to a newsletter
  • Browse our website through the use of cookies

The data collected may include: last name, first name, email address, phone number, free-text message, IP address, browsing data.


4. Purpose of Processing

The personal data collected may be used to:

  • Respond to your requests and messages
  • Manage your bookings or service requests
  • Send you information about our services (if you have consented)
  • Improve the user experience on the website

5. Data Retention Period

Your data is retained for a limited period, proportionate to the purpose of the processing:

  • Contact form: 12 months
  • Customer data related to a service: up to 5 years for administrative, tax, or accounting purposes
  • Cookies: depending on their nature, up to 13 months

6. Data Sharing

The data collected is never sold or rented.
It may be shared with technical service providers (hosting provider, email tools, analytics) solely to ensure the proper operation of the service, within a secure framework compliant with the GDPR.


7. Your Rights

In accordance with applicable regulations, you have the following rights:

  • Right of access to your data
  • Right to rectification
  • Right to erasure
  • Right to object
  • Right to restriction of processing
  • Right to data portability

To exercise these rights, please send your request by email to: contact@tourdeprovencefrance.fr, together with proof of identity.


8. Cookies

The website may use cookies to:

  • Measure website traffic
  • Improve performance
  • Facilitate navigation

You can configure your browser to refuse cookies or to be notified before they are installed.
To learn more, please consult our Cookie Policy.


9. Security

Tour de Provence France implements all necessary technical and organizational measures to ensure the security and confidentiality of your data.


10. Changes

This policy may be updated at any time to reflect changes to the website or to regulations.
Last updated: May 2025